Charging policy
You do not have to pay for:
- any information downloaded from our website
- a single copy of any document*
- multiple copies of any publication (e.g. advisory leaflet or
annual report) which is already printed and available for
free.
You may have to pay for:
- printing or photocopying costs of 10p per page (unless your
request is for fewer than 50 pages or if it is a single
document*)
- postage or other delivery.
You will have to pay for:
- any information that has a charge specifically indicated in the
'classes of information'.
*’Document’ means anything listed in the publication scheme that
SEPA considers to be a single, distinct item. For example, a work
procedure or an edition of SEPA View is a document. The quality
management system or the SEPA View series are not documents.
If we need to make a charge, we will contact you before sending
any material.
Non-publication scheme information
If your enquiry takes more than seven hours of staff time to
answer, you will have to pay
- £25 per hour of staff time for environmental information
- £15 per hour of staff time for non-environmental information
(but you only pay for 10% of the total cost).
NB for both types of information, there is no
charge for the first seven hours work
If we need to make a charge, we will contact you before sending
any material.