Contacting SEPA

SEPA's pollution hotline and floodline service can be contacted on the numbers below. For all other queries, please contact your local SEPA office.

  • SEPA's Pollution Hotline - 0800 80 70 60 - available 24/7
  • SEPA's Floodline service - 0845 988 1188 - available 24/7

You may also contact SEPA by email.

SEPA Corporate Office

Contact details for SEPA's Corporate Office are:

SEPA Corporate Office
Erskine Court
Castle Business Park
STIRLING
FK9 4TR

Tel: 01786 457700
Fax: 01786 446885

View the corporate office location on Google Maps external link

SEPA's runs a free shuttle bus service between Stirling train station and SEPA's Stirling offices which runs on a continuous loop from 8am–9.40am and from 4.00pm–5.40pm until further notice.

SEPA Local Offices

We currently have 24 SEPA offices located all over Scotland. You can find contact details for each office by using our interactive office locator map. Simply click on the map region that best applies to the area you need and then on the local office.

You can now download all of our office locations for your satellite navigation system, allowing you to easily find us when on the move.

Customer service complaints

If you wish to contact SEPA with a complaint about the service you have received, please contact the email or postal address at the Customer service complaints page