Contact us

Contact Floodline on 0345 988 1188

  • to hear live flood warning messages for your local area
  • sign up to receive flood warning messages direct to your phone
  • or speak to an operator to receive further advice and information or
  • report flooding in an emergency

Media enquiries
For media enquiries please contact 01786 45 25 65.

Out of hours media contact details
Please call 01698 839028, which connects you to SEPA's 24 hour communication centre. Please do not call any other number as this is the quickest and most reliable route for contacting us out-of-hours.

Outside normal office hours, SEPA's Communications team will respond to requests for information about flooding and other environmental emergencies. We will not contact staff who are not on-call to ask for information about routine business. The duty officer will try to respond to your call within 30 minutes. However, allow two hours before calling again.

Our normal office hours are 9am - 5pm, Monday to Friday.

Affected by flooding? Send us your photos

Have you been affected by recent flooding? You can help us to raise awareness of the impacts of flooding by sharing your experiences and help others to prepare for flooding in the future.

Send us your photos showing how flooding had an impact on your life. You may have been affected by travel disruption, damage to property or involved with clean up operations.

We know that a number of areas have been badly affected from flooding in recent months. If you have experienced flooding in Dumfries & Galloway, Ayrshire, the Scottish Borders, Oban or Orkney, we are particularly interested to hear from you.

Sending your photo

Do
Email your photo to photos@sepa.org.uk
Tell us where the photo was taken
Tell us when you took the photo (date and time if possible)
Send us a short paragraph describing your experience (optional)

Don't
Please don’t send us photos over 10mb

The most important thing to do when it floods is to keep safe. Don’t put yourself or others in danger, take any unnecessary risks or infringe any laws.

Terms and Conditions

Submitting your image is an acceptance of the following terms and conditions.

In contributing to SEPA you agree to grant us a royalty-free, non-exclusive licence to publish and otherwise use the material for campaign purposes and to help inform our flooding work.

You still own the copyright to everything you contribute to SEPA and if,we use your image we will try to publish your name alongside it where appropriate.