Contact us / Feedback

Contact Floodline on 0845 988 1188

• to hear live flood alerts
• or speak to a operator to receive further information or
• report flooding in an emergency

Click here to request a flood pack.

Improve our flooding site with feedback here

Media enquiries

For media enquiries please contact 01786 457700.

Out of hours media contact details

Please call 01738 448414, which connects you to SEPA's 24 hour communication centre. Please do not call any other number as this is the quickest and most reliable route for contacting us out-of-hours.

Outwith normal office hours, SEPA's Communications team will respond to requests for information about flooding and other environmental emergencies. We will not contact staff who are not on-call to ask for information about routine business. The duty officer will try to respond to your call within 30 minutes. However, allow two hours before calling again.

Our normal office hours are 9am - 5pm , Monday to Friday.