Help & Support
Please access the user guides & FAQ by logging into RICT.
Dear all, several users have reported issues with read-in of conductivity data by both file and copy/paste routes. RICT support is currently tracking the problem down and we hope to have a solution shortly.
In the meantime we ask users to transform their conductivity data into alkalinity BEFORE input. This can be achieved by using the same equation that RICT uses for transforming conductivity which is reproduced on pg 35 (section 9.5) of the RICT Functional Specification (available in the documentation section of the home page.). The equation is:
ALK = 0.3201*CONDUCT -8.0593
Transformed data is then entered via the alkalinity column of the copy/paste spreadsheet or via file upload.
Further updates will be posted here.
As ever contact us via firstname.lastname@example.org if you encounter problems
Please email us
**Please note that RICT is designed as a data processing rather than a storage service â€“ you may lose run data in the event of a system malfunction or other event. Therefore you are advised to download any critical files/data once your run has finished.**