Before contacting us, check the latest information on our current service status and recovery. This is updated on a weekly basis.
The quick links on this page will also help to answer common enquiries from regulated businesses and communities.
Our offices are closed to all except a few critical staff following the guidance on COVID-19.
We are able to receive and process mail at our COVID secure Angus Smith Building for any correspondence which cannot be handled electronically.
Please note none of our other buildings are able to receive or process mail.
Any mail should be sent to:
Angus Smith Building
6 Parklands Avenue
If you have a general enquiry:
You can purchase codes directly from SEPA though our website: https://webpayments.sepa.org.uk
SWCN codes will be issued alongside your receipt. If you require SC codes for extended carrier rounds or landings of offshore waste, please email firstname.lastname@example.org
See the Call charges on the Gov.uk site for more details