Class 1: About SEPA

Here you will find information about SEPA, who we are, where to find us, how to contact us, how we are managed and our external relations

The information we publish under this class
Information published Description How to access it
General information about SEPA    
Authority name, address and contact details for headquarters and principal offices. Addresses and location maps for all SEPA offices are listed. We also provide downloadable Satellite Navigation files for SEPA offices. Website:
Business opening hours. Our normal office hours are Mon-Fri 9am-5pm. Website:
Contact details for customer care and complaints functions. SEPA Service Charter and information on how to access the SEPA Customer Service Complaints process Website:
Publication scheme and guide to information. Charging schedule for published information.   Website:
Contact details and advice about how to request information from the authority. SEPA can be contacted by phone, email, post or by visiting one of our offices. Website:
Charging schedule for environmental information provided in response to requests under the Environmental Information (Scotland) Regulations 2004 (if the authority charges for environmental information). SEPA deals with most formal information requests under the EIRs, as the majority of the information we hold is environmental. Website:
Legal framework for the authority, including constitution, articles of association or charter. Schedule 6 of the Environment Act 1995 established SEPA as a non-departmental public body (NDPB ) accountable to Scottish Ministers. External website:

The broad framework within which SEPA operates is set out in the framework document which was published by the Scottish Government in December 2014.


The framework of controls on financial, staffing and related matters for SEPA is set out in the framework document published by the Scottish Government in 2014.
How the authority is run    
Description of governance structure, Board, committees and other decision making structures. Information on SEPA Agency Board and Audit Committees and Corporate Management Team Website:
Names of, responsibilities of and (work-related) biographical details of the people who make strategic and operational decisions about the performance of function and/or delivery of services by the authority e.g. Board members, chief officers. Biographies of Board Members and SEPA Directors are provided as part of information on the SEPA Board and Management Team Website:
Governance policies, including standing orders, code of conduct and register of interests. The Agency Board Standing Orders and Code of Conduct for Board Members are published on the SEPA website. The Declaration of Interests for each Board Member can be found at the end of their biographical entry Website:
Corporate planning    
Mission statement.  


Corporate plan. SEPA has published annual Corporate Plans since 1998 Website:
Annual operating plan. Annual Operating Plans have been published for the financial years 2009/10 onwards Website:
Corporate strategies e.g., for economic development, etc.
  • Corporate Strategy
  • Estates Strategy
  • IS Strategy
  • Research Strategy
  • Risk Management Strategy
Corporate policies, e.g., health and safety, equality, sustainability.
  • Customer Service
  • Complaints Policy
  • Data Protection Policy
  • Internal Environmental Policy
  • Management of Health & Safety Policy
  • Occupational Health, Safety and Welfare
  • Policy and Action Plan on Human Health
  • Policy Statement on Enforcement
  • Quality Policy
  • Unacceptable Actions Policy
  • Equalities


Contact the Access to Information team direct




Equality Mainstreaming reports

Strategic planning processes. SEPA's Corporate Planning Framework is documented in the Business Process BP-06

Contact the Access to Information team direct

External relations    
Accountability relationships, including reports to regulators. SEPA's Chairman is personally responsible to Scottish Ministers. Further details accountability and reporting relationships are laid out in the SEPA framework document.
Internal and external audit arrangements. Audits are carried out to assess the level of compliance of SEPA systems to statutory business requirements, to external standards and to our internal processes and work procedures. These are carried out using a combination of internal and external audits.  

Contact the Access to Information team direct

Subsidiary companies (wholly and part owned) and other significant financial interests. No information held No information held
Strategic agreements with other bodies. SEPA works closely in conjunction with some external organisations when carrying out its duties. Therefore, SEPA has entered into several Memoranda of Understanding with such organisations, where roles and responsibilities require clarification in specific areas of co-operation Website: