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Supporting roles

There are a number of departments in SEPA which perform a supporting role in the day to day business of the organisation. These departments are responsible for ensuring that the organisation continues to run smoothly and include functions such as Human Resources, Finance and Information Systems. This section contains further information on the role of each department and the types of positions available.


Our Human Resources Department provides advice and guidance to managers and employees on the interpretation of all employment law, policies and procedures. Each Administration Officer within the department focus on a specific area e.g. recruitment, health & safety, contractual changes. Each Assistant HR Officer and HR Advisor focuses on a particular area of the business, providing generalist advice on a range of subjects to line managers and staff alike. Senior HR Advisors have specialist roles focusing on areas such as recruitment, equality & diversity and HR systems. Roles are based in our Stirling office.

Minimum requirements for an Assistant HR Officer post include an HND or equivalent qualification in a relevant subject, sound knowledge of HR policies, procedures and legislation and excellent IT skills to include preparation of reports.

Minimum requirements for an HR Advisor include a relevant degree, an understanding of HR policy, procedure and employment law and excellent written and verbal communication skills.

Minimum requirement for the Senior HR Advisor include a relevant degree, specialist knowledge of the employment framework and the ability to review and improve business processes.


The Learning and Development Department is responsible for delivering corporate learning objectives such as the corporate induction and training on a wide range of services. They also provide advice, guidance and support on a range of learning and development interventions at individual, team, directorate and organisational level. Roles are based in our Stirling office, however, regular travel throughout Scotland is required.

Minimum requirements for a Learning & Development Advisor include a degree in a relevant subject and two years’ experience of a wide range of L&D work.

SEPA is legally bound to ensure the health, safety and welfare of our employees. As such our Health and Safety Department ensures the organisation complies with relevant guidance, advises staff on best practice and works with departments to ensure safe working environments are maintained.

Roles in these areas require a relevant qualification such as NEBOSH diploma or equivalent and/or three years’ experience in health and safety management systems. In general, staff should have a desire to provide excellent customer service and the ability to liaise with varying stakeholders at all levels within the business. Roles are based in our Stirling office, however, regular travel throughout Scotland is required.


As a non-departmental public body SEPA is answerable to the Scottish Government and in turn the Scottish public. As such the cost of any activity must be met within the agreed budget and we must ensure cost effectiveness at all times.

Our Finance and Procurement departments contribute to the organisation’s corporate strategic planning and development by working closely with senior managers to ensure any developments are maintained in a cost effective manner. Each role requires relevant specific technical knowledge in order to carry out the duties of that post. As they work with many key stakeholders with differing priorities it is essential that all staff have excellent communication skills and the desire to provide good customer service. Roles are based in our Stirling office.


The Programme Office provides support to the organisation primarily through project management and business analysis. Staff work with individuals from other parts of the organisation to develop new ways of working and improve existing work methods. The overall aim is to make SEPA more effective and efficient internally, with partners and for customers. Roles are based in our Angus Smith Building in Eurocentral.

Minimum requirements in this area of the business include a relevant degree and 3 years’ experience in project management.

The overall role of Information Systems team is to deliver a wide range of information and technology services across the organisation including advice and guidance. They are also responsible for designing, implementing and managing the delivery of all IT systems and services across the whole of SEPA, as well as into the public domain.

The department is split into four areas; customer service, architecture, infrastructure and web services. Together these areas ensure that the department as a whole provides an excellent service to all key stakeholders. Roles are based in our Angus Smith Building in North Lanarkshire.


The National Administration department provides an integrated, effective and efficient administrative support service to internal and external customers. Administration Officers and Senior Administration Officers provide support to teams in all SEPA offices. Administration Officers require SVQ Level 2 in Administration and/or a minimum of 2 years' relevant experience.

Our Communications Department works closely with all areas of the business to ensure effective internal and external communication. The Comms team is responsible for publicising and promoting SEPA’s work and for making sure the organisation’s voice is heard at local, national and international levels.

The department handles media relations and runs education and awareness campaigns on all areas of SEPA’s business. They also produce all SEPA publications, from leaflets and technical reports to SEPA View magazine and the website, and they are responsible for running events and conferences.

Communications Officers require a relevant degree, two years’ experience which includes education and awareness campaigns, public relations, publications, design and events.


Information Management provides a range of services for internal and external customers which include:

  • Access to Information – responding to public enquires for information we hold;
  • Complaints co-ordination – ensuring that formal customer service complaints are managed according to our published procedures;
  • Data Sales and distribution – providing environmental data sets to other organisations and where appropriate licensing their use;
  • Information Architecture – providing advice on how to label and classify information to make it more easily managed and accessed;
  • Information Centres – maintaining a collection of published material, providing access to subscriptions, giving advice on information literacy, developing resources and skills to ensure better retention and sharing of knowledge within SEPA and with our stakeholders, and providing current awareness services;
  • Information Portfolio and Strategy – working with SEPA's Directorates to prioritise investment in information projects to align to Corporate objectives;
  • Records Management – maintaining a strategic view of SEPA’s records, ensuring they are managed in line with business requirements.

Information Officers require a relevant degree and a minimum of one year’s experience working in an information centre, library or as a researcher.