A sophisticated criminal cyber-attack has had a major impact on the way SEPA works. We are working through all the services that we provide to understand what we need to do in the short and longer term to restore services. We are approaching this work with a sense of urgency.
Service status update: Annual and weekly invoice runs, payment of application fees, subsistence fees and outstanding invoices
Our finance services are almost back to normal though we are still dealing with a lot of queries.
Please ensure whenever you make any payment to SEPA you use the invoice reference, permit or account number to reference the BACs payment (otherwise we may not be able to allocate the payment correctly).
We can accept BACs, online card payments and cheques which have been posted to us which ever method please provide us with a suitable reference. To make an online card payment use the following address webpayments.sepa.org.uk.
Our bank details are on the invoice if you are making payment for an application you may wish to contact us by email email@example.com .
For cheques the best address to use is SEPA, Angus Smith Building, 6 Parklands Avenue, Eurocentral, Holytown, North Lanarkshire ML1 4WQ
If you have any queries associated with recent statement runs or invoices use the email firstname.lastname@example.org